Application & Integration Support Engineer

Profile

How you will make a difference

You will help us to ‘change finance to finance change’, by overseeing and managing the operational process across 5 European countries on the different payroll processes and systems.

As said before, you will work closely with EY and Hillbrook, where our payroll administrative process is outsourced to, but your role is to manage this process from Triodos. You ensure a solid and properly governed international payrolling process. We believe, given the size of our current working abroad population this role could be done in 3 to 4 days a week.

As a part of your daily tasks:

• You will advise HR and management on the cross border working options
• You will act as a single point of contract and advice cross border co-workers on terms & conditions of cross border/ international working
• You will coordinate the gross/net calculations with Hillbrook and as a point of contact to tax advisor for outsourced payrolls (France, Luxemburg, and Swiss)
• You will be responsible for contractual matters, fiscal and legal consequences and alignment with Tax and Legal
• You will internationally coordinate (and process) the split payroll process in NL for cross border co-workers and align with HR departments in other countries. This includes travel calendar management, instructions to local HR departments in other countries outside NL, calculation of holiday allowances and 13th month payments;
• You will manage business demand, translate wishes into functional requirements and align the realization with internal or external suppliers
• You will coordinate requests for work permits with external party
• And of course, you will report on your activities and make sure that others gladly align with your timelines

What you will bring

Your unique potential and your values matter for us most. We look for people who are self-aware and who think in a holistic way, always conscious about their impact on society, environment, and the economy.

To be successful in this role, you will:

• be able to influence and persuade local and groupwide stakeholders within HR and outside HR (management)
• maintain integrity and honesty when handling personal data, given its sensitive nature
• set focus and prioritize your work
• have an analytical mind, are well organized and hands-on
• connect closely with HR colleagues across the Triodos group in all 5 countries

Furthermore, it is expected that you:

• have a proven track record in Dutch and (some) international payrolling
• are able to drill down in financial load administration quickly and thoroughly
• are a good communicator, including a proficient level in English in both speaking and writing
• have an education in Loan administration (in Dutch PDL)
• preferably bring previous experience as international payroll specialist, ideally within an international HR context

Your future colleagues

You will be reporting directly to Head of HR Service Delivery and cooperate closely with the payroll administrations in all countries. Also you will find close collaboration with EY as our external provider, and with our HR Data team for reporting.

The broader HR team across Triodos Group consists of 50 co-workers in total. For our reporting purposes you will deal with the personal and HR related data of our international working co-worker base existing of approximately 100 co-workers over five countries.

Company details

Do you want to make a difference and contribute to creating a better world? Are you interested in developing your skills and knowledge, while putting your ideals to work? Join us, we are a frontrunner in ethical banking and global impact investing, and we need people like you to make change happen.

We believe that money can change the world for the better. In fact, our organisation was founded on this belief. Our mission is to create a society that protects and promotes the quality of life of all its members with human dignity at its core.

At Triodos Bank, the continuity of business processes is always paramount. You act as an ambassador for our Workspace Competence Centre Initiative, daring to experiment and embrace new AI technologies like Co-pilot and AI. Additionally, you solve incidents and coordinate them with Infra Operations, implementing changes to core applications. This is where the challenge lies! It is up to you to implement application management and boost the Workspace Competence Centre within Triodos Bank with policy, structure, and coordination.

Goal of the role

• Primary point contact for support on the larger core applications.
• Ambassador role for Workspace Competence Centre, daring to experiment, flexible with the newest AI technologies such as Co-pilot educating and supporting our organisation.
• Flexible and continuously prioritize your work so that you are able to keep several 'plates in the air'.
• Take care of applications and ensure that the applications run stably during their life cycle.
• Ensure smooth and correct handling of incidents, service requests, and medium changes from a coordinating role.
• Implement changes where the service continues to run and the business receives what it requires, and coordination takes place with all stakeholders from ICT and business.
• Communicate clearly to clients and internal stakeholders.
• Support colleagues in projects.
• Improve existing processes to contribute to a professional organization.

What you will bring

• Minimum HBO working and thinking level.
• Curiosity and a great learning capacity.
• 3-5 years of work experience in managing business-critical applications in a similar environment.
• Good communication skills in Dutch and English.

Offer

What we offer you

An inspiring work cultureThe most important thing about working with us is that you are part of community that is changing the world for the better. We are constantly improving our work culture to create conditions where every person can thrive, so you are able to:

• find a sense of meaning in your work
• create positive energy and impact with your co-workers
• build mutual trust and respect in working relationships
• enjoy fulfilment at a professional and personal level

A comfortable working environmentOur award-winning sustainable head office is based in Driebergen-Zeist, the Netherlands at the Reehorst Estate, just a 3 minutes’ walk from the train station. Combined with working from home, it is an inspiring place to work and connect with your colleagues. One of the interesting facts about it is that we can completely take the building apart and move it to a new location.

And of course, great remuneration and working conditions:

• a salary appropriate to the position, our remuneration policy and your experience
• an attractive pension policy
• a mobility card (including free private travels)
• flexible working hours and the opportunity to work from home
• reimbursement of a company bicycle to the max of € 1,500
• 30 holiday days with a 40-hour working week, plus the option of buying 2 weeks of extra holiday days
• extra leave to contribute to voluntary work
• a range of education and training opportunities
• the option to join our collective health insurance
• a working from home allowance per home office day
• suitable home office equipment up to € 750 every 5 years

Sounds interesting?If you feel that you want to make a difference, don’t hesitate to join the Triodos community by applying for this role.

Everyone is welcome and our culture is built with human dignity at its core. We believe in equity and diversity, and we know how valuable everyone’s individual perspectives are. We strive to create an environment in which all co-workers and our broader community can feel safe and included.

The closing date for applications is: January 6th 2025

If the role interests you but you still have some questions, please connect with us. If there are any additional adjustments you may need during the application process, please email: [email protected]

We also don’t want to miss out on candidates who feel they don’t exactly match the job description, so if this is a role that sounds interesting to you, and you feel you could add value, please apply.

Who we areTriodos Bank is a leading expert in sustainable banking, founded in 1980 in the Netherlands, with branches in Belgium, Germany, United Kingdom, and Spain.Triodos Investment Management is a globally recognised leader in impact investing, that currently manages 20 funds invested in both Europe and emerging markets.Triodos Regenerative Money Centre is our business unit launched in 2019 with the explicit goal of restoring and regenerating nature and society.We are a certified B Corp since 2015. B Corp is a growing global community of successful and sustainable companies that create positive social impact and change.We are also one of the founders of The Global Alliance for Banking on Values, a global network of independent banks using finance to deliver sustainable economic, social, and environmental development.

www.triodos.com | www.triodos-im.com | www.triodosfoundation.nl

Location

Driebergen-Rijsenburg (Netherlands)

Publication Date

17 December 2024